FAQ
Please click on the type of FAQ you’d like to access below. If your question is not answered here, please get in touch at web@misterbrownstone.com.
SHIPPING
Yes! We ship around the globe. International shipping is available at checkout. Most international orders ship via UPS.
If the tracking reflects ‘confirmed’ and it has been a few days since the tracking number was created, your order has not been scanned before heading to the next postal facility. While this is incredibly frustrating for everyone involved, your order is still on its way to you. Usually when this happens the parcel tracking will reflect ‘confirmed’ until it is out for delivery.
We suggest waiting up to 2 days before contacting us about your order to see if it gets delivered in that time. For additional information, please view our shipping policies.
our package is getting to you as fast as it can. For a handy chart outlining fulfillment times, please view our shipping policies.
GENERAL
Yes! I’d be happy to discuss with you. Please get in touch here and let me know your concept, budget, deadline and whatever else is relevant to bring your project to life.
No, I cannot accept free projects at this time.